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Business Administrator

Security 212

London Full time Onsite

From £24,000 per year

Security Security
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Job Summary

Security 212 is seeking an organised and reliable Business Administrator to support the day-to-day administrative and operational functions of the company.

The successful candidate will assist with staff records, client documentation, training administration, compliance records, correspondence, scheduling, invoicing support and general office administration. This role requires strong organisational skills, attention to detail and the ability to manage multiple tasks in a professional environment.

Job Description

Security 212 is looking for a professional and organised Business Administrator to provide administrative support across the company's security, training and business operations.
The Business Administrator will play an important role in maintaining accurate records, supporting staff and clients, coordinating documentation and ensuring that routine administrative processes are completed efficiently.
Key responsibilities include:
  •  Providing general administrative support to management and operational teams. 
  •  Managing incoming emails, telephone calls and general enquiries. 
  •  Preparing letters, reports, forms and other business documents. 
  •  Maintaining accurate electronic and paper-based records. 
  •  Creating and updating spreadsheets, databases and internal trackers. 
  •  Maintaining staff and contractor records. 
  •  Supporting the recruitment and onboarding process. 
  •  Collecting and checking staff documentation. 
  •  Maintaining records of SIA licences, qualifications, right-to-work evidence and other compliance documents where required. 
  •  Monitoring document expiry dates and notifying management when renewals are required. 
  •  Supporting staff rota and scheduling administration. 
  •  Assisting with timesheets and attendance records. 
  •  Supporting payroll preparation by providing accurate staff-hours information. 
  •  Maintaining client files and contract documentation. 
  •  Assisting with preparation of assignment instructions, site documents and operational records. 
  •  Recording incidents, complaints and operational correspondence. 
  •  Supporting the preparation of management reports. 
  •  Maintaining training course records and learner documentation where required. 
  •  Assisting with learner registrations and course administration. 
  •  Supporting certificate and qualification record management. 
  •  Liaising with trainers, assessors, IQAs and administrative staff. 
  •  Supporting awarding organisation administration where applicable. 
  •  Arranging meetings, appointments and training-room bookings. 
  •  Preparing meeting agendas and taking minutes when required. 
  •  Managing company calendars and internal schedules. 
  •  Assisting with purchase orders, invoices and expense records. 
  •  Supporting credit control and payment follow-up where directed. 
  •  Maintaining supplier and contractor information. 
  •  Ordering office supplies and operational materials. 
  •  Supporting business-development administration. 
  •  Maintaining customer and client contact records. 
  •  Assisting with quotations and proposal documentation. 
  •  Supporting social media, website or recruitment administration where required. 
  •  Ensuring confidential information is handled securely. 
  •  Following GDPR and company data-protection procedures. 
  •  Supporting audits, inspections and compliance checks. 
  •  Maintaining organised and accessible filing systems. 
  •  Carrying out other reasonable administrative duties required by management.

Requirements

The successful candidate should have:
  •  Previous experience in an administration, business support, office or customer-service role. 
  •  Strong organisational and time-management skills. 
  •  Good written and verbal communication skills. 
  •  Strong attention to detail. 
  •  Ability to maintain accurate records. 
  •  Ability to prioritise tasks and meet deadlines. 
  •  Good working knowledge of Microsoft Office or equivalent software. 
  •  Confidence using email, spreadsheets and document-management systems. 
  •  Ability to communicate professionally with staff, clients and external organisations. 
  •  Ability to work independently and as part of a team. 
  •  Professional approach to handling confidential information. 
  •  Good standard of written and spoken English. 
  •  Reliable and punctual approach to work.

Desirable

The following would be advantageous:
  •  Experience working within the security industry. 
  •  Experience working for a training provider or awarding organisation centre. 
  •  Understanding of SIA licensing and security-sector requirements. 
  •  Experience with learner registration and certification administration. 
  •  Experience maintaining compliance records. 
  •  Knowledge of GDPR and data-protection requirements. 
  •  Experience with HR or recruitment administration. 
  •  Experience preparing invoices or basic financial records. 
  •  Business Administration qualification at Level 2, Level 3 or above. 
  •  Familiarity with CRM, learner-management or workforce-management systems.

Benefits

  • Competitive salary based on experience.
  • Opportunity to work with a growing security and training organisation. 
  • Professional development and training opportunities. 
  • Experience across administration, compliance, operations and training. 
  • Potential progression into Senior Administrator, Office Manager, Compliance Administrator or Operations Coordinator roles. 
  • Support from experienced management and operational teams. 
  • Opportunity to develop knowledge of the UK security and vocational training sectors. 
  • Access to relevant internal training and CPD opportunities. 
  • Varied role with exposure to multiple areas of the business.